ABOUT OUR SIGNS: We use pine wood that is approx 1" thick. They are not mass-produced, cookie-cutter type signs, but each unique. They may have knots, small dinks, varied roughness, slight minimal normal warpage and other normalities as to be expected of wood. We do not attempt to cover these attributes so as to maintain the warmth, charm and character of each piece. For painted, shabby distressed signs, each will vary according to the distressing, as well. Our heart shaped signs are thin and very lightweight and perfect for the little ones in your wedding ceremony.
Our coir mats are made using rubber paint for maximum durability.
Please feel free to message us if you have any questions. We thank you!
PRODUCTION LEAD TIME: General production lead time for our non-customized signs is approximately 1-2 business weeks. Customized signs and larger orders can take 2-4 business weeks. This will fluctuate during the holiday season and peak wedding season. Please message us if any questions regarding production time.
**VERY IMPORTANT: If there is a date needed by/event/wedding date, please note that date needed for us in the check out message.
Please contact us if you any questions or for an update on the progress of an existing order: email@example.com
SHIPPING: Most signs will ship USPS Priority. Larger orders & large signs will be UPS.
.......................................................................................... Q&A Q. Do you offer rush service? A. We do offer a rush service on non customized signs. We do have a $10 rush fee. Please contact us if you need a rush order.
Q. Do you offer discounts? A. Yes. We do offer discounts if ordering 2 or more signs.
Please use this code in your check out to get a discount: AGGXB3TG7MAM Q. Do you sell wholesale? A. Please contact us with a detailed list of the items you wish to purchase. We are happy to offer wholesale prices on orders that equal $1000.
Q. Do you ship internationally? A. Not at this time.
Q. Do you have a return policy? A. Normally, all sales are final. Should a problem arise, we are happy to work with you. We want you to be completely happy here at I Love That Sign!
Q. Is there a phone number I can reach you? A. We will be offering that in the near future.
Q. Where are you located? A. We are located in the US on the east coast.
Q. Are your items in stock? A. All orders are Made to Order.
Q. Did my order go through? A. Once you have placed an order, you will receive an email confirmation.
Q. Do you offer different color options? A. Yes. But please message us your color ideas. We can normally change the background color but normally keep the font color in black.
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